IBS is a full-line supplier of consumable labor-saving solutions for Maintenance, Repair, and Operations (MRO). Our knowledgeable sales force, personalized service, innovative labor-saving products, and custom inventory management systems help our customers turn their maintenance departments into profit centers and distinguish IBS as the clear choice for customers who value reliability, quality, and operational efficiency.
THE NUTS & BOLTS OF OUR BUSINESS
At IBS, we are invested in your success and committed to cultivating mutually profitable partnerships. Discover the IBS difference in our reliable, experienced, and ethical representatives delivering innovative labor-saving products, custom onsite inventory management, and expert support and training.
Innovative Labor-Saving Products
At IBS, we invest in cutting edge product technology, proprietary brands, and labor-saving products designed to improve efficiency, reduce labor, and return your equipment to use faster. Mitigate risk with a performance guarantee on every product.
Custom Onsite Inventory Management
Reduce down time due to out-of-stocks with the help of an IBS Rep and our custom storage solutions. We install, organize, and maintain inventory to your specifications so that you don’t have to!
Expert
Support
& Training
When you buy from IBS, your maintenance department is fully equipped. IBS customers benefit from needs-based recommendations, product demonstrations, and free safety training.
our Commitment
Your success is what matters most to us. That’s why our three-point customer commitment is at the forefront of everything we do at IBS.
- Optimize your operations.
- Lower your total cost of business.
- Provide dependable expert service.
MISSION
Our mission is to redefine maintenance industry standards through mutually profitable, service-oriented relationships and unparalleled ethics.
VISION
IBS envisions your business at its best. We provide the personnel, products, and services needed to optimize your operations.
VALUES
With our customers, vendors, and employees, IBS prioritizes ethics, innovation, education, sustainability, and partnership. We put people before profit.
Our History
With the vision to be a regional force in the Maintenance, Repair, and Operations field, Industrial Bolt & Supply (IBS, Inc.) was founded in 1977 in Federal Way, Washington, by Jack and Linda Butcher. Leveraging his history in the industry, Jack grew IBS from a mom-and-pop distribution operation into a distinguished and comprehensive maintenance supply business known for its service and quality guarantee. IBS joined the Specialty Tools & Fasteners Distributor’s Association (STAFDA) in 1978 and Jack served on the STAFDA board from 1991 – 1993. In 2000, IBS relocated to its current location in Auburn, Washington. After 30 years of successful operations and expansion, Jack and Linda retired from the business in 2007, transitioning to board involvement and succeeded in ownership by their children, Michelle St. John and Derek Butcher. Continuing the IBS legacy, Michelle joined the STAFDA board from 2014 – 2019, serving as the association’s first-ever female president in 2018. Today, IBS serves over 5,000 maintenance departments across 11 states with the same priorities, values, and standards Jack and Linda instilled in the company, and is actively expanding the IBS experience.
OUR COMMUNITY
At our core, we are a service-oriented business. IBS believes in giving back to the communities we serve through gifts, volunteerism, memberships, and donations. Our causes include: Rotary, Auburn Food Bank, The Boys & Girls Clubs of America, World Vision, the arts, and the General Federation of Women’s Clubs.
Interested in joining the IBS community?